1. This information is related to Outlook Express, other email clients are similar,
2. It is strongly advised to make a note of all existing settings before commencing - exporting the IAF file is explained below
3. For standard mailbox send mail via your ISP's SMTP servers
4. For advanced mailbox send mail via your domain SMTP servers with roaming SMTP from any Internet connection
5. Every effort is made to ensure this guide is correct which assumes some knowledge of POP3 mail terminology & configuration
6. No liability is accepted what so ever should problems occur

mail forwarding simply forwards to another POP3 mail account

standard POP3 mail box collects mail which you download to your PC & send using your ISPs server

Advanced POP3 mail box has full functionality for sending & recieving along with control panel, virus scanning & spam filtering

Because this cannot cover every mail account we create, the following convention is used

Domain name is: www.ngresources.co.uk
Email address is: me@ngresources.co.uk (This may be a POP3 mail box, Mail forwarder or both)

Please substitute type in bold blue italics as this will be unique to your POP3 mail account

4. Click the Properties button and you will see the dialogue shown right >>
5. In the General tab, change your details as required ie:

Name - your name

Organisation - your organisation

E-mail address - as per your forwarding address ie: me@ngresources.co.uk substituting with the POP3 email address you wish to forward mail to.

Reply address - as above

If you are sure the correct changes have been applied, Click OK, otherwise click Cancel at every dialogue and start again.

On completion send yourself an e-mail and check the details received

Note:

When using a POP3 mail box in your domain, mail will be received from the domain POP box but must be sent via your ISP's smtp mail account.

If you require just one domain mail account then it will only receive mail from that POP account. Very few ISP's will forward mail to another 3rd party account. Therefore, If you wish to receive mail from your ISP POP account as well, configure your POP3 domain mail box account as second account for receiving mail, sending via the same smtp server as provided by your ISP .

Because this cannot cover every mail account we create, the following convention is used

Domain configured: www.ngresources.co.uk
Email address is: me@ngresources.co.uk (This may be a POP3 box or forwarding address)
Domain POP mail server: mail.ngresources.co.uk

Please substitute bold blue italics as applicable as these will be unique to your POP3 mail account

1. In Outlook Express click tools then select Accounts...
2. Click the Mail tab and click the Add button
3. This will invoke the Wizard that guides you through the account creation, answer the Wizard questions as follows:

1. Your name as you wish to be seen by recipients
2. Your E-mail address ie me@ngresources.co.uk

Incoming mail (POP3) server: mail.ngresources.co.uk
Outgoing mail (SMTP) server: AS supplied by YOUR ISP ie smtp.blueyonder.co.uk

Next enter the email address ie: me@ngresources.co.uk

Finally, enter supplied POP3 mail box password and click Finish to complete.

Notes:

1. Most ISPs require SMTP authentication & you must therefore pass the correct credentials to authenticate sending,

When using an advanced mail box, mail will be sent & received via your domain mailserver
The roaming SMTP feature permits you to send mail from any Internet connection along with alternative ports 225 & 586 as port 25 may be restricted by your ISP - perfect for mobile laptop users
Roaming SMTP overcomes the problems created by ISPs who may block or prevent outgoing mail via their smtp server ie BT AOL etc

This example uses the email of: you@your_domain.co.uk - yours will be different & supplied with a password

Your domain incoming POP3 mail server mail.your_domain.co.uk
Domain sending SMTP outgoing server smtp.your_domain.co.uk

Server IPs can be found using the ping command

Install Thunderbird, if not already installed, unfortunately it seems to make a mess of automatically creating accounts but it is easy to set up manually

Open Thunderbird click Tools then Account Settings...

In the left hand pane click Server settings to configure incomming mail as right.

Server name mail.your_domain.co.uk will be your incomming server or server IP

User Name enter your supplied e-mail address

Port set to use 110 only

Now click Outgoing server (SMTP) & configure as right

Server Name smtp.your_domain.co.uk will be outgoing server or server IP

Port please set to use port 225 or in some cases 587

The outgoing smtp port depends on what your ISP will permit, generally the default of port 25 is used by your ISPs mail servers

There is more detail on changing the outgoing smtp server port here

Under Security & Authentication, enter your supplied e-mail address for SMTP authentication in the section for User Name

Finally, exit & save settings, when you attempt to send or receive e-mail, Thunderbird will challenge you for a password

In both cases enter your supplied mailbox password and check the option to remember it.

Setting up an advanced mailbox with Outlook Express

The following convention is used

Email for this example is: me@ngresources.co.uk - yours will be different & supplied with a password
Your domain POP mail server mail.ngresources.co.uk
Domain SMTP outgoing server smtp.ngresources.co.uk

Please note some domains mail & smtp servers may be different - you can ascertain the IP with PING at the command line - ping mail.mydomain.co.uk

Please substitute bold blue italics as applicable as these will be unique to your POP3 mail account

1. In Outlook Express click tools then select Accounts...
2. Click the Mail tab and select the account
3. Click the Properties button
4. Click the Servers tab
5. The mail settings need to be configured as shown left, are

Incoming POP3 mail.ngresources.co.uk

Outgoing SMTP smtp.ngresources.co.uk

Now check the 'My server requires authentication' box

8. Click Settings... button

SMTP authentication is handled differently in each mail client

it may be a matter of ticking 'use same credentials for sending'

We will provide a brief for most common mail clients soon

To configure the SMTP authentication,

Tick 'Use same settings as my incomming mail server' or enter your email account and password

OK & save changes

or 'Use the same settings for my incomming server'

Notes:

1. File attachments sent with roaming SMTP are limited to 20Mb
2. On completion of this create a test email and send it to yourself to prove the settings work correctly.
3. If you have a control panel you can create unlimited POP3 accounts and passwords and set up E-mail forwarding in your domain
4. Due to the wide variety of settings and the integration with your ISP and mail client we cannot provide more than a basic level of support unless an agreement exists.
5. For AOL & BT & other ISPs who block outgoing mail on port 25 then use port 587 or 225 see below

If sending fails please read: